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I would like to have a washbasin that does not show pipework. What can you recommend?

There are several washbasin styles available that completely hide the plumbing. The best would be a countertop or a vanity unit. Here the basin stands on top of a counter or unit, with all supply and water pipes hidden under furniture. If you do not have space for furniture, a wall-hung type with pedestal (which hide the pipes) would be a good option.

Which is better - open rim or box rim toilet?

Both types of rim perform well and work to control the cascade of water into the vessel of the WC. Box rim pans are more expensive than open rim pans because they are more difficult to manufacture. However, they create less turbulence as the water flow is better controlled. They may be a little quiet in action.

What is the best way to clean my bathroom?

Most manufacturers recommend ‘hot soapy water’ to remove dirt, then rinse with clean water and pat dry with a soft cloth. Beware of some of the more aggressive cleaners sold in supermarkets, as they can damage the chrome finish on taps and fittings and destroy the aluminum shower enclosure frame very quickly.

How do I remove black marks from my ceramic product?

Rubbing metal on ceramic surfaces can cause black spots. The metal (usually stainless steel) is softer than ceramic and will deposit if it is rubbed on the ceramic surface. Usually, cream cleaners remove marks, alternatively you can buy a “bath rubber” and use it to wipe the marks.

What is a water head?

The water head is the vertical height of the water supply from the bottom of the storage tank to the inlet of the cistern.